Privacy Policy

Welcome to Trevilo’s Privacy Policy. We care about your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Introduction

This Privacy Policy explains the types of information we collect, how we use it, your rights regarding your information, and the measures we take to protect your information. By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Data

We may collect personal information from you when you visit our site, sign up for our services, or contact us. This information may include:

• Name
• Email Address
• Phone Number
• Mailing Address
• Payment Information

2.2 Non-Personal Data

We may also collect non-personal information automatically through your interactions with our website. This information may include:

• Device Information (e.g., browser type, operating system)
• IP Address
• Geolocation Information
• Pages Visited
• Time Spent on the Site

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• To provide, maintain, and improve our services.
• To communicate with you about your account, services, and issues.
• To process transactions and manage your orders.
• To personalize your experience and analyze usage trends.
• To send marketing and promotional communications, where permitted by law.
• To respond to your inquiries and provide customer support.
• To comply with legal obligations and enforce our terms and policies.

4. Legal Basis for Processing Personal Data

We process your information based on the following legal bases:

• Consent: We may process your data if you have given us consent to use your information for a specific purpose.
• Contractual necessity: We may process your data when it is necessary for the performance of a contract with you.
• Legal obligations: We may process your information to comply with applicable laws and regulations.
• Legitimate interests: We may process your information to pursue our legitimate interests, provided those interests do not override your rights.

5. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

6. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction of processing: You have the right to request that we restrict the processing of your data, under certain conditions.
• Data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Withdraw consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for the content or privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us through our website. We will respond to your inquiries within a reasonable timeframe.

Your privacy is important to us, and we are committed to ensuring that your information is managed thoughtfully and in accordance with this Privacy Policy.